Last update 10/01/2024

VISUAL MAGIC is 100% committed to protecting your privacy. This privacy policy tells you about our online data collection and use. The terms of this policy apply to all VISUAL MAGIC websites unless different terms are specified in a form or contract provided to you online or offline.

By using this site, you understand and agree to the terms of this policy. This site is owned by VISUAL MAGIC and can be accessed in Mexico and abroad. For the purposes of data protection, VISUAL MAGIC is responsible for the treatment and, unless otherwise indicated, is also the person in charge of the treatment. The information collected may be retained and stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your jurisdiction of origin.

COLLECTION OF YOUR PERSONAL INFORMATION
VISUAL MAGIC collects certain information, such as the website that you sent us, your IP address, browser type and language, and access times. We may also collect browsing information, including information about the pages you visit, the links you click, and other actions taken in connection with the site.
We may combine your visiting and browsing information with the personal information you provide us. You can always choose not to provide personal information, but certain products and services may not be available to you if you wish. Personal data (for example, your username and password, name, postal address, email address, and telephone number) is collected when you register. Additional personal information (for example, your credit card number and billing address) is collected to process transactions or provide services to you.
Limited demographic information, such as the industry you work in or location, is sometimes collected and may be linked to your personal information.

USE OF YOUR PERSONAL INFORMATION
VISUAL MAGIC collects and uses your personal information to operate and improve our sites, process your transactions, provide customer service, conduct research and analysis aimed at improving our services and technologies, and display content tailored to your interests and preferences.
We also use your personal information to communicate with you. We may send transaction-related communications such as welcome letters, billing reminders, and purchase confirmations. We may also send you surveys or marketing emails to inform you of new services or other information that may be of interest to you. If you do not wish to receive marketing emails, you can adjust your “Personal Information Preferences” as described below or follow the unsubscribe instructions included with each email communication.
Personal information collected by VISUAL MAGIC may be stored and processed in Mexico or in any other country where VISUAL MAGIC or its affiliates, subsidiaries, contractors, or agents have facilities. By using our sites or services, you agree to any transfer of information outside of your country.

EXCHANGE OF YOUR PERSONAL INFORMATION
We may share your personal information within our corporate group, including our subsidiaries and divisions, all of which may use your data for the purposes described in this document.

We may share your personal information with service providers who perform services on our behalf. For example, we may contract with other companies to handle payment processing, provide data storage, host websites, fulfill orders and shipments, assist with direct marketing, conduct audits, etc. Those companies will be allowed to obtain only the personal information they need to provide the service. They must keep the information confidential and are prohibited from using it for any other purpose.

Information about our clients, including personal information, may be disclosed as part of any merger, acquisition, or sale of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which the information staff would be transferred as one of the company’s business assets. We will notify you of such occurrences described in the “Changes to this Privacy Policy” section below.

We reserve the right to disclose your personal information if required to do so by law or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property, or safety of our company, employees, customers or the public.

ACCESS TO YOUR PERSONAL INFORMATION
If you want to review or revise the information you previously provided to us, you can access your information in the “My Account” section. Our customer service department can also help you make any changes and exercise your right to have your data deleted. If you need additional assistance, please contact us at attentionclient@visualmagiccorp.com. You can expect a response from us within ten (10) calendar days. Please note that you cannot change your username without re-registering the change email in the VISUAL MAGIC email.

PERSONAL INFORMATION PREFERENCES
VISUAL MAGIC respects your right to make decisions about the use and disclosure of your personal information. If at any time you decide that you do not want to receive our marketing emails, please let us know (1) by checking or unchecking the appropriate box on your online registration form or on the “My Profile” page of the website; (2) by contacting Customer Service; or (3) sending an email to attentionclient@visualmagiccorp.com, change email.
If you decide not to receive marketing emails, please note that you may continue to receive emails about transactions or your account (for example, purchase confirmations and account statements).

USE OF COOKIES AND OTHER TECHNOLOGIES
VISUAL MAGIC uses “cookies” to allow you to log into our services and to help personalize and improve your online experience. A cookie is a small text file that is placed on your hard drive or device. Cookies contain information, including personal information that can later be read by a web server in the domain that issued the cookie to you. The information that cookies collect includes the date and time of your visit, your registration information, and your browsing and purchasing history.

COOKIES OFFER YOU MANY CONVENIENCES:
● They allow us to identify registered users when they return to the site to retrieve previous image search results, access Lightboxes and shopping carts, and view their previous invoices.
● Cookies save you time by eliminating the need to enter the same information repeatedly.
● Cookies allow us to send you personalized content, including search results and targeted advertising.
● Cookies help protect your security by checking your login details and can help prevent fraud.
● Cookies remember your preferences when using the site.
● Cookies also identify individual customers if those customers want the assistance of a live, online customer service representative.
● We strive to make this site user-friendly and relevant. Our goal is to offer you more personalized products and/or services.

For this purpose, VISUAL MAGIC also works with external partners, who use cookies on our site to:
● Measure and analyze aggregate usage and statistical volume information of our users on our website. The information collected may include but is not limited to the following: user browser activity when the user is visiting the site, the users’ site path, general information about the Internet service provider and the visitor’s host, and the moment when users arrive at the site.
● Remember our users’ previous search for services and dynamically display more relevant content for them.
● Record user behavior on our site, such as pages viewed, emails clicked, forms filled out, and services purchased to create personalized advertisements and communications that better meet your needs.
● Evaluate traffic and user behavior on the site to compile activity reports for our internal use only.
● Conduct research and diagnostics to improve our services.
● Identify users arriving at the site via a referral from an affiliate website or sponsored link.

This privacy policy covers the use of cookies by VISUAL MAGIC only and does not cover the use of cookies by third parties. For more information on Internet advertising companies, including how to opt-out of their information collection, visit www.networkadvertising.org.
In addition to cookies, we may use other technologies, including single-pixel gifs (also known as web beacons) on our websites and in promotional emails or newsletters. These tiny electronic images help us determine how many users have visited certain pages or opened notifications or newsletters. We do not use these single-pixel gifs to collect personal information.
You can accept or reject cookies. Most browsers automatically accept cookies, but you can modify your browser settings to reject cookies. Please note that the site is optimally designed to operate with cookies enabled in your Internet browser. If you decide to decline cookies, you cannot log in or use other interactive features of our sites and services that rely on cookies. This may adversely affect your experience on the website.

SECURITY OF YOUR PERSONAL INFORMATION
The security of your personal information is important to us. We follow generally accepted industry standards to help protect your personal information. For example, when you enter confidential information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer (SSL) technology. No method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
If a password is used to protect your account and personal information, it is your responsibility to keep your password confidential.

EMAIL REFERENCES
If you decide to use our email referral services to inform a friend about our services, we will ask for your friend’s name and email address. We will use that information to send your friend a one-time email inviting them to visit the site and review the service they have selected. We may use a third-party provider to manage this feature, but any third-party provider can only use the information submitted to facilitate this one-time email. Neither VISUAL MAGIC nor any third-party provider stores this information after the email is sent.

Minors
We do not intend to solicit or collect personal information from any underage person. If you are a minor, you must not use or enter information on this site.

Links
We may link to websites, including those of our third-party content providers, with different privacy policies and practices than those disclosed here. We do not assume any responsibility for the policies or practices of such linked sites and we recommend that you familiarize yourself with them before using them.

DIRECT MARKETING ASSOCIATION (DMA)
If you have questions or concerns regarding this privacy policy, you must first contact VISUAL MAGIC (using the Contact Information on our Contact Us page). Suppose you do not receive an acknowledgment of your inquiry or that your search has not been satisfactorily addressed. In that case, you should contact the Direct Marketing Association by email at VISUAL MAGIC at attentionclient@visualmagiccorp.com.

CHANGES TO THIS PRIVACY POLICY
We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the “last updated” date at the top of the policy. Suppose there are material changes to this statement or to the way VISUAL MAGIC will use your personal information. In that event, we will notify you by posting a prominent notice of such changes here or on our home page or by sending you an email. We recommend that you review this policy each time you visit one of our sites.

VISUAL MAGIC

Panamá, Bella Vista, PH Habitad Plaza, piso 5, Unidad 500-3

Email: attentionclient@visualmagiccorp.com

Phone Number: +507 310-8272